What Is Coupon Settlement? A Complete Guide for CPG Brands

Coupon settlement is the process of reimbursing retailers after a manufacturer-issued coupon is redeemed. For CPG brands, it’s a critical process that ensures promotions drive meaningful shopper engagement and deliver measurable brand and sales impact.

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Retail Media Confessions, Episode 2: Rethinking ROAS

Retail media is built on measurement—but not all metrics drive the outcomes brands actually need. As investment grows, so does the pressure to prove performance, and too often that performance is reduced to a single number: ROAS.

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Serialization in Pharmaceutical Returns Is Creating New Expectations

Serialization has reshaped how pharmaceuticals move through the supply chain. Much of the attention has focused on outbound distribution and regulatory compliance, but returns are increasingly part of the picture as well.

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Why Pharmaceutical Returns Policies Are Becoming More Complex

Pharmaceutical returns have never been simple, but the rules that govern them are becoming more complicated each year. What once relied on a relatively small set of manufacturer guidelines has expanded into a patchwork of policies that vary by product, timing and eligibility.

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Three’s Company, Four’s Excluded: Structural Gaps in the FTC–Express Scripts Settlement

By Lari Harding, SVP, Industry Affairs & Strategic Partnerships, Inmar Intelligence The Federal Trade Commission (FTC) has proposed a consent order with Express Scripts (ESI), one of the nation’s largest pharmacy benefit managers (PBMs), to resolve allegations related to insulin pricing practices and broader competition concerns.

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Transform Sports Fan Data Into a Scalable Fan Engagement Solution

Modern sports organizations sit on a wealth of fan data, but data alone doesn’t create loyalty, sell tickets, or grow sponsorship revenue. What does? A fan engagement platform that turns insight into timely, relevant experiences across every touchpoint.

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What the Latest Data Shows About Unsaleable Returns

Pharmaceutical returns are often treated as a routine task. Products expire, recalls happen and inventory is cleared out as needed. But recent data shows that unsaleable returns are more than an operational chore. They offer insight into financial performance, compliance risk and how well pharmacy operations are keeping up with a changing supply chain.

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2026 NoLo Alcohol Report

Our 2026 NoLo Trends Report explores 3 trends influencing category growth and what they mean for planning in the year ahead.

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Credit Assurance Plus: Turning Pharmacy Returns Into Strategic Reinvestment

Pharmacy returns have long been viewed as a necessary operational task rather than a strategic opportunity. As healthcare organizations face continued margin pressure, staffing challenges, and increasing regulatory complexity, that perspective is starting to shift.

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