Frequently Asked Questions (FAQs)

Cant find answers you seek? Here are some questions inmar.com users have frequently asked. Click the buttons to reveal the answers.

 

Accounts

Is my new account set up?

Sorry, but we don't have information about specific accounts. Please contact your client service representative.

Is my old account still active?

That's a great question, and depends on many factors. To find out quickly, please contact your client service representative.

 

Careers

Where can I find job openings at Inmar?

You want to come work with us? That's awesome! Here is where you can learn more about us, and our open positions.

 

Community

Does Inmar sponsor or engage in charitable programs and events?

Yes, we're very active in the incredible communities we serve. You can learn more at our Inmar in the Community page.

 

Consumer Drug Takeback

How can I get involved in consumer drug takeback?

We're glad you asked, and would love for you to join us in making communities safer. Our LifeInCheck Consumer Drug Takeback page has tons of information about upcoming events and ways to get involved.

How do I order more drug takeback kiosks?

More kiosks mean getting more expired or unneeded drugs out of our communities, so we try to make ordering them easy. Just visit our LifeInCheck Consumer Drug Takeback page to get the process started.

 

Coupons

How do I receive payment for submitted coupons or become eligible to redeem coupons?

We want to make sure you get every penny you're owed from the coupons shoppers use in your store(s). Support is just a click away on this page! Customer Support for Retailers

Can Inmar help me with digital coupons?

Yes! Digital coupons are crucial for motivating today's shoppers, and we have the tools you need to make them a part of your promotions strategy. Please visit our Rebates pages for Online and SMS options.

Can Inmar help me with print coupons?

Our business started more than 40 years ago with print coupons, and we still recommend them for many uses. Learn more about Traditional Rebates on this page.

Does Inmar process manufacturer coupons?

We do, and we make it easy to get started. In fact, we handle 95% of the onboarding process for you. Visit our Manufacturer Coupon page to learn more.

Where can I find coupon redemption policies?

We thought we were the only ones who got excited by coupon redemption policies! You can peruse the entire list right here, on our U.S. Manufacturer Coupon Redemption Policies for Inmar Clients page.

How can I submit coupons?

Everything you need to know about submitting coupons is all in one place, including downloadable instructions. Just visit our Retailer Resource Center.

Where can I log in to my Coupon Management tools?

Ask and you shall receive. Here's a link to all of our Client Web Tools. Coupon Management is listed under Promotion Web Tools.

Can Inmar be my coupon clearinghouse?

You betcha! We would love to be your coupon clearinghouse. Our Incentives Financial Management page is exactly what you're looking for.

Can Inmar help with coupon redemption and clearing in Canada?

Yes, we can! Just call our Retailer Support hotline at 800-561-6966 or email retailservices@inmar.ca for more information.

 

Drug Supply Chain Security Act (DSCSA) Compliance

Can Inmar help me with DSCSA compliance?

Everything you could ever want to know about compliance — and probably more than you want to know — is right here on our DSCSA Compliance page.

 

Inventory Auditing

Can Inmar help me with inventory audits?

Audits are never fun, but we can make them easier and way less stressful. Visit our Pharmacy Physical Inventory Services page to learn how.

 

International

Can Inmar help with coupon redemption and clearing in Canada?

Yes, we can! Just call our Retailer Support hotline at 800-561-6966 or email retailservices@inmar.ca for more information.

 

Liquidation & Remarketing

Does Inmar buy and sell overstocks and inventories?

Yes, we can take care of that for you! Please see our Liquidation & Remarketing pages for:

Retailers

Buyers

 

Locations

Where are Inmar's offices?

Our headquarters are in Winston-Salem, NC, but we have many other locations. Please see our Contact Us page and our Inmar India Development Center page for the full list.

 

Logins

Where are my web tools login links?

All of our web tools logins are located in one convenient place. Simply visit the centralized Client Web Tools page, and then click on the one you're looking for.

How do I log in to Media Manager or Influencer Dashboard?

We've made it easy for you to find and log in. All three of these are accessible through our Client Web Tools page.

Where can I log in to my Coupon Management tools?

All of our web tools logins are located in one convenient place. Simply visit the centralized Client Web Tools page, and then click on the one you're looking for.

Where can I log in to my Returns Management tools?

All of our web tools logins are located in one convenient place. Simply visit the centralized Client Web Tools page, and then click on the one you're looking for.

 

Newsroom

Where can I find all the latest Inmar news?

You can read all the latest Inmar news in our Newsroom.

 

Partnering

Does Inmar partner with other companies or organizations?

Yes! We have an entire program dedicated to partnerships. You can learn more, and fill out the request form, on our Request for Strategic Partnership page.

 

Products & Services

How can Inmar help me with claims reconciliation?

Our user-friendly platform makes Rx Reconciliation simple and straightforward. Learn more and book a demo.

Does Inmar have information about deduction dollars outstanding, typical volume for the industry, invalid deductions recovered, etc., that is available for purchase?

There’s a ton of information about deductions right here, including guides and case studies. If you’d like something more specific you can also schedule a demo on the page.

I'm interested in learning more regarding the Medex Trace application.

You’ve come to the right place! Visit our MedEx® Trace® page for general information, and you can even request a demo at the bottom of the page.

I would like a quote on Medex Traysafe, please.

Book a demo here or email our solutions team and they'll reach out.

Can you give me a price quote for OneRecall?

Sure! Fill out this form to get started!

I am curious about a price quote for the RxTransparent platform. We are comparing DSCSA platforms.

Excellent! Fill out this form on the bottom of this page to get started!

 

Recalls

Can Inmar help with recalls?

Yes! We can help you reduce risk and limit exposure with our market action/recall and product withdrawal services. See our Recalls & Market Actions page to learn more.

 

Retail Marketing

Does Inmar offer retail marketing instructional material?

Please see our Thought Leadership pages.

 

Retail Media

What retail media services does Inmar offer?

Retail media's constantly changing and evolving, and we're here to make sure you stay ahead of those changes! Visit any of these pages for more information.

Digital Media

In-store Media

On-site Media

Retail Media Network

 

Returns

What returns management solutions does Inmar offer?

Just because returns are getting more common doesn't mean they have to feel more complicated! Our Post Purchase Solutions page can get you started.

Does Inmar handle pharmaceutical returns?

Yes! We have you, and the ever-changing regulations, covered — whether you're a Manufacturer, Hospital, Independent Pharmacy, or Chain Pharmacy.

Does Inmar handle disposal of expired medication and controlled substances?

Pharmaceutical disposal can be complicated, but we try to make it easy to safely dispose of unwanted, unneeded or expired medications. Just choose the right link for your situation!

Consumers

Manufacturers, Hospitals, & Pharmacies

Where can I log in to my Returns Management tools?

All of our web tools logins are located in one convenient place. Simply visit the centralized Client Web Tools page, and then click on the one you're looking for.

 

Sales

How can I contact my local Inmar sales representative?

If you're a current Inmar customer, please contact your sales rep. New to Inmar, or just looking to inquire about products and solutions? We've got you covered.

 

Training Documents

Will Inmar send me product manuals or training documents?

We want to help! Please contact your Inmar customer support representative.

 


 

 

Didn't see your question? Try the site search by clicking the magnifying glass in the top menu.  Want more information? Contact us to ask directly. Rather send an email? Email us at solutions@inmar.com.