Customer Experience – The Only Competition

Merchants used to stand out through location, price and the in-store shopping experience. But the online marketplace changed everything — and continues to rewrite the rules of shopper engagement.  A purchase is just the beginning.  Optimizing the post-purchase experience is the best way to strengthen shopper loyalty and outpace the competition. 

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This DSCSA Podcast Has All The Details!

With Drug Supply Chain Security Act (DSCSA) implementations rounding the final bend, community pharmacies need to kick into high gear to have their compliance plans in place by the 2023 deadline. It’s crunch time. Good thing we’re providing last-minute advice for nailing DSCSA compliance — this time, in podcast form! 

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New Survey Shows Inflation and Supply Chain Challenges Changing Back-to-School Shopping Behaviors

Survey highlights how shoppers are stockpiling and looking for savings for this year’s back-to-school needs

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How To Leverage The Customer Experience In A Wilder Online Marketplace

In the long list of experiences forever changed by the pandemic, shopping has earned a spot close to the top. 

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Looking For Advice On DSCSA Product Verification?

Illegitimate products are a menace — for your pharmacy and your patients. They need to be handled quickly and confidently. Is your verification process up to the task?

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Washington State Approves Inmar Intelligence as a Drug Stewardship Plan Operator

Fighting drug abuse with years of expertise and a statewide fleet of convenient drug take-back kiosks

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From Deductions Inspector to Profit Protector In 5 Steps

Deductions are CPGs’ second-highest cost behind cost of goods — and CFOs know effective deductions management can make or break profit margins. While automation and AI have made a splash in back-office functions, people are still a company's most valuable asset — but only if they’re able and empowered to let go of the administrative work and take on higher-level, more strategic responsibilities. This is when automation and people together make an unstoppable team.

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2022 Inmar Promotion Industry Analysis Webinar

As shoppers face inflationary prices, and a shortage of their favorite products, promotions have become an increasingly important tool for retailers and brands. Watch our 2022 Inmar Promotion Industry Analysis webinar to gain exclusive data and insights into promotion trends, shopper behavior, and more! Watch the full panel discussion here.

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Inmar Intelligence Celebrates 42nd Anniversary In New Surroundings Following Year of Unprecedented Growth

Company’s new offices in Winston-Salem underline the rise of decentralized tech hubs outside large metro areas.

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