Are You Leaving Profits Vulnerable to Hidden Competitors?

Effective liquidation of overstocks and returns is critical to maximizing product lifecycle value and protecting the bottom line. And, if properly monitored and controlled, the secondary market can make a lot of money for both retailers and manufacturers -- while keeping product out of landfills and meeting everyone’s sustainability goals.

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IT’S A NO-BRAINER SUSTAINABILITY SOLUTION EVERYONE WILL LOVE

Consumers care about sustainability. That’s been drilled into us over and over again in surveys and trade publications over the last few years. And consumers aren’t just saying it. They’re sincere — and actively seeking out companies that help move the conservation needle.

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DIGITAL-FIRST CONSUMER APPEASEMENT PAYMENTS: THE KEY TO FOSTERING LOYALTY

Fragile customer loyalty and the power of peer influence can create liability if customer complaints are not resolved quickly and completely. When brands solve issues effectively, they increase retention. According to our recent survey, 63 percent of unhappy customers are likely to buy a product again if the brand resolves the issue effectively. So, how can brands leverage consumer payments to turn dissatisfied customers into brand advocates for life? The answer is in our new infographic, where we dig into:

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UNLOCK THE LATEST NATIONAL PROMOTION TRENDS AND BENCHMARKS

Inmar’s Promotion Industry Analysis presents national trends and benchmarks for use by brands and manufacturers in effectively executing competitive consumer promotions to activate shoppers. Alongside data-driven insights to position the analyses within the larger contexts of grocery retail and evolving consumer behavior, this report covers promotion distribution and redemption volume, redemption performance, category- and method-specific activity, and redemption activity by class of trade.

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To Return and Refund or Just Refund? That is the Question.

Omnichannel retailers should ask for items to be returned in-store.  Conveniently, 60 percent of shoppers prefer to make in-store returns — where they receive a refund or store credit on the spot. Armed with fresh funds, they’re likely to make new purchases while they’re there, connecting the online experience to the physical store. When executed properly, this can differentiate your banner, boost shopper loyalty and increase customer lifetime value.

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How To Maximize Your Holiday Budget With Promotions & Media

Ready to drive more units this holiday season? There’s still time. If you have funds to push your product for 2022 revenue but are unsure about the best ways to maximize that end-of-year budget, we can help. This holiday season is a unique challenge because shoppers have developed new purchase habits in response to inflation. Keeping this in mind, reaching and activating shoppers will be more challenging than ever — but still entirely possible. 84% of shoppers are actively switching brands due to price increases from inflation.

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INMAR INTELLIGENCE RECOGNIZED FOR LEADERSHIP IN INNOVATION AND SUSTAINABILITY

As a leader in efficient post-purchase solutions, Inmar Intelligence continues to win awards and gain recognition for its advancements in sustainability

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Beauty Trends Outlook

How to drive consumer loyalty and value across channels One thing’s clear, beauty budgets are evolving. Gen Z, millennials, and younger generations are thinking twice before they purchase, analyzing the product value and the brand itself ahead of buying. Brands need to be able to pivot quickly and adapt in order to keep up with beauty consumers' high expectations and standards. 

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Inmar Post-Purchase Solutions Announces Expanded Agreement with the United States Postal Service

Agreement will reduce postal rates for new and existing customers to help combat rising cost of deliveries and returns

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