Loyalty Program That Performs. Platform That Delivers.
Our loyalty program solution combines CDP-level data unification, precise audience segmentation, real-time personalization, dynamic rewards delivery, and advanced measurement — all in one platform built to help retailers increase trips, grow baskets, and boost shopper lifetime value. The modular architecture means you can launch where you need the most impact — audience, personalization, rewards, or analytics—while knowing it all works better together.
Whether you’re scaling an established reward program or launching a new customer loyalty program from scratch, we help you deliver loyalty that goes beyond points and perks, driving real business outcomes.
Unified Data & Smarter Segmentation for Customer Loyalty Programs
Turn shopper data into action – in minutes.
ShopperSync™ CDP
Consolidate POS, eCommerce, CRM, and media engagement into a real-time, 360° shopper profile — available for targeting, segmentation, and personalization.
Audience Builder
Create and activate audiences with no-code precision using purchase behavior, customer lifecycle stage, loyalty tier, or predictive insights such as churn risk and the next likely trip.
AI-Powered Activation
Automatically match the right offer to the right shopper using machine learning models trained on historical behavior and optimized through feedback loops.
1:1 PERSONALIZATION AT ENTERPRISE SCALE
Deliver meaningful offers and messages to each shopper, every time.
Predictive Offer Engine
Recommend personalized content based on actual purchase data and behavior patterns to drive higher conversion and lower attrition.
Smart Campaign Workflows
Launch triggered journeys that fuel your customer loyalty program, like Welcome, Win-Back, Trip Driver, and Basket Builder with real-time triggers and automation.
Dynamic Channel Orchestration
Personalize across mobile apps, email, web, mobile wallet, and POS to deliver a cohesive multichannel experience.
Comprehensive Rewards & Offer Optimization
Drive engagement and behavior change with the most flexible offer engine in retail.
Flexible Reward Types
Support points, tiers, streaks, clubs, milestone bonuses, charitable giving, surprise & delight, Flex Offers™, and more — all in one system.
Offer Targeting & Gating
Control eligibility by audience segment, store, loyalty tier, product mix, or behavioral criteria.
Real-Time Optimization
Use performance data to dynamically promote top-performing offers, suppress underperformers, and test variations without campaign disruption.
REAL-TIME PERFORMANCE ANALYTICS & TESTING FOR LOYALTY PROGRAMS
Know what’s working. Prove what’s winning. Optimize what matters.
Self-Serve Analytics Portal
Track KPIs like redemptions, sales lift, redeemer behavior, and trip impact in one intuitive dashboard.
Test-and-Learn Flexibility
Run A/B and multivariate tests, use test vs. control, and adjust campaigns mid-flight.
Built for Scale
Our loyalty platform is natively connected to your promotions, eCommerce, and media — powering fast feedback loops across all shopper engagement channels.
Recognized. Proven. Scalable.
Designed for flexibility and performance, our loyalty solutions bring together CDP, personalization, rewards, and analytics in one scalable platform. From national grocers to regional banners, we’re helping retailers of all sizes build loyalty program strategies that drive measurable growth.
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