Returns Management

RESKU RETURNS®

Reduce cost and eliminate waste on product returns in omnichannel retail and pure e-commerce.

RETURNS SHOULD BE EASIER. THAT'S WHAT WE DO.

Whether your customers shop with you online or in store, we believe returns can be easier for your customers, more profitable for your business and better for the environment. With Inmar Intelligence:

  • Your customers get an easy, convenient return experience every time, through our agreement with Happy Returns online returns & exchanges solution (ORES), with 2,700 locations within a 5-minute drive of 71% of Americans.
  • Your business gets shipping and transportation savings, value-based return processing to maximize recovery, and new, actionable insight to better manage your business.
  • The environment gets a lot less trash and junk in it.

Customers get choices. You get consistency and control of returns

 

RESKU RETURNS® Software
Built on 40+ years’ expertise in retail returns management, Inmar’s proprietary platform gives you the power of Inmar Intelligence, whether you use it in our facilities or yours.
Make online returns easy and convenient for your customers

Make online returns easy and convenient for your customers.

Improve recovery with value-based return routing that starts at the point of return

Improve recovery with value-based return routing that starts at the point of return.

Save time and money with automated return authorization and vendor invoicing

Save time and money with automated return authorization and vendor invoicing.

Generate priceless data specifically tailored to your business needs

Generate priceless data specifically tailored to your business needs.

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RESKU RETURNS IN-STORE

IN-STORE SORT GUIDANCE FOR RESTOCKING OR FOR REGULATORY COMPLIANCE:

  • Store-based retailers can now pre-sort in your stores or facilities to improve restocking velocity. 
  • If you have products that must be waste-characterized when returned, easily scan your returns against Inmar’s industry-best database to make compliance a simple part of return processing.
  • Software guides compliant sorting into your haz process and generates compliance documentation.

 

RETURNS PROCESSING

INMAR’S NATIONWIDE FACILITY NETWORK REDUCES SHIPPING AND TRANSPORTATION SPEND, SAVES TIME AND LABOR

Inmar’s network of facilities can be used to route returns from stores, DCs or direct e-returns to the nearest Inmar facility, enabling:

  • Faster return-to-stock for e-commerce returns 
  • Reduced transportation cost 
  • Zone-skipping 
  • Scalable growth capacity

Fewer touches and regional facilities reduces your cost and carbon footprint for a more economical, environmentally responsible solution.

SUSTAINABILITY

We think helping save the planet is one of the coolest things we can do. It’s part of what gets us out of bed in the morning:

  • 98% of what we process goes back into commerce, into donation programs and into energy-from waste programs -- NOT into landfills.
  • Return dropoff through Happy Returns locations uses ZERO shipping packaging.

The proof is in our clients' success

See examples of how our clients recover value on returns every day.

What Can We Solve for You Today?

To learn more about these and other Inmar products and services, contact us. We're happy to help.

 

Inquire

 

Call (866) 440-6917 or email solutions@inmar.com