Thought Leadership: E-commerce

How To Leverage The Customer Experience In A Wilder Online Marketplace

In the long list of experiences forever changed by the pandemic, shopping has earned a spot close to the top. 

• Read more about How To Leverage The Customer Experience In A Wilder Online Marketplace

What does the future hold for e-commerce? In a word, convergence.

Thanks in large part to the shifting consumer habits that arose in lockstep with COVID-19, by next year more than half (51.3%) of the U.S. population will be digital grocery buyers. However, that doesn’t mean these shoppers won’t be visiting grocery stores (unless the Delta variant continues to grow). Instead, they’ll simply add online grocery shopping to their regular routines.

• Read more about What does the future hold for e-commerce? In a word, convergence.

Six questions that will determine if your retail media network is meeting CPGs' expectations

Our recent Brand Survey found that more than three-quarters of CPGs either agree or strongly agree that all retailers and grocers should have some form of a Retail Media Network solution in place to support brands' advertising and marketing efforts.  Here are six questions retailers should ask to ensure the best possible experience for their brand partners:

• Read more about Six questions that will determine if your retail media network is meeting CPGs' expectations

These Social Platforms Are Making Big Social Commerce Moves. Here’s An Early Look.

While the marketing industry has remained largely fixated on social commerce titans like Instagram and Facebook, emerging social technology platforms have been quietly building new tools and preparing for digital disruption. Now, as new formats are being unleashed upon the world of social media — throwing influencers and marketers into a major reactionary phase — everyone’s looking at how these tools can be shaped to best fit social commerce goals.

• Read more about These Social Platforms Are Making Big Social Commerce Moves. Here’s An Early Look.

6 WAYS GROCERY SHOPPING IS GOING TO STAY HIGH-TECH

We recently conducted a survey of grocery shoppers, and asked them about their in-store and online shopping habits. What they told us might just change grocery shopping forever.  We’ve compiled some of the most interesting data points, and put them together in our newest infographic. If you’re in the grocery business, or just want to know more about shopper’s buying habits today and beyond, you don’t want to miss this. 

• Read more about 6 WAYS GROCERY SHOPPING IS GOING TO STAY HIGH-TECH

IF YOU DON’T HAVE A STATE-OF-THE ART E-COMMERCE SOLUTION, YOU COULD BE MISSING OUT ON YOUR FAIR SHARE OF A $100 BILLION DOLLAR MARKET.

Does your e-commerce solution seamlessly integrate Programmatic Media, Incentives, Loyalty, Intelligent In-store, Payments and Settlement? It should, because this level of integration provides an unmatched, holistic view of your consumer data so you can deliver a personalized shopper experience at every interaction.

• Read more about IF YOU DON’T HAVE A STATE-OF-THE ART E-COMMERCE SOLUTION, YOU COULD BE MISSING OUT ON YOUR FAIR SHARE OF A $100 BILLION DOLLAR MARKET.

Sending Returned Products to Landfills Echoes Mom’s Wrath

Remember when Mom used to chide you for throwing away things that she thought were still useful? You can hear her voice echoing in your head right now, “Don’t you DARE throw that away -- someone might want it -- it’s still perfectly useful! That’s like throwing away money! What are you thinking???”

• Read more about Sending Returned Products to Landfills Echoes Mom’s Wrath

Breaking research reveals that retail media networks are vital, not niche

We recently conducted a survey of 200 retail professionals about their existing or planned retail media The retail professionals we surveyed overwhelmingly indicated an increased commitment to, and investment in, their RMNs in 2021. The main reason? They see those networks as crucial vehicles to drive sales and create new revenue streams.

• Read more about Breaking research reveals that retail media networks are vital, not niche

Social Commerce's Impact on the Modern Shopper Journey

Social commerce, in the simplest terms, is the process of selling products directly through social media. However, it’s so much more than just completing a transaction on a social platform. The growth of social commerce signifies a much larger shift in consumer behavior — one that has been happening over the last five years but accelerated rapidly due to COVID-19. 

• Read more about Social Commerce's Impact on the Modern Shopper Journey