A RECALL HAPPENS EVERY DAY. MAKE SURE YOU’RE READY.

Recall preparedness starts here.

Want to reduce risk and limit your exposure?

Our industry-leading market action/recall and product withdrawal services have you covered. From readiness assessment and procedural protocols to regulatory guidance and reporting, you’ll be confident knowing recalls or market actions are correctly managed. Plus, we'll help minimize the potential impacts of market actions —protecting your customers, brand, reputation and bottom line.

PUT OUR NEARLY 3 DECADES OF EXPERIENCE TO WORK FOR YOU.

viewing the options

WE OPTIMIZE THE PROCESS

  • Readiness assessment and gap analysis
  • Procedural development
  • Mock exercise process testing

checking the labels

WE RETRIEVE AFFECTED PRODUCT

  • On-site pickup
  • Returns facilities
  • Retailer reimbursement
  • Compliant documentation

scanning the data

WE PROVIDE KEY RECALL ANALYTICS

  • Regulatory compliance reporting
  • Post-event analysis and key-learnings review
  • Cross-functional improvements execution

shipping it out

WE HANDLE RECALLS END-TO-END

  • List management
  • Consignee notification
  • Response management
  • Return authorization
  • Customer service/call center
  • Effectiveness checks

checking inventory

WE PROVIDE PRODUCT DISPOSITION

  • Waste characterization
  • Witnessed destruction
  • Quarantined storage
  • Asset recovery

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