Messaging

Personalized Messaging at Scale

The Inmar Intelligence Messaging platform combines 1:1 chat experiences, Artificial Intelligence and transactional capabilities, all working in unison.

Mobile Commerce

Mobile Commerce doesn’t just happen

When delivered through Messaging, offer redemption rates are 12X industry standard.1

Authentic Engagement

Authentic Engagement doesn’t just happen

Users entering a messaging conversation with a brand are 24X more likely to engage further, compared to users who open an email.2

Consumer Loyalty

Consumer Loyalty doesn’t just happen

80% engagement rate & 30% redemption rate on remarketing offers among engaged Messaging audiences

Our Platform

The End-to-End Messaging Experience

 

Optimized, Targeted Media

Engage targeted audiences, including known shoppers through first-party retail data

 

A Multitude of Entry Points

Attract users through targeted social ads, influencer content, email, in-store signage and more

 

Personalized Chat Engagement

Chat 1:1 with consumers at scale using smart decision trees and/or AI-enabled responses

 

Omnichannel Conversations

Connect with consumers across preferred channels like Facebook Messenger, SMS and Twitter, or on your own website

 

Commerce Enablement & Offer Fulfillment

Facilitate seamless purchasing and offer/rebate redemption from online or offline purchases

 

A New CRM Pipeline and Re-Engagement Channel

Re-engage consumers with follow-up promotional offers or request product feedback

 

 

Powered by ShopperSync™

Effectively target known shoppers and guide them to customized chat experiences with ShopperSync™, our exclusive data intelligence platform. Through direct connections to multiple retail and shopper touchpoints, ShopperSync™ mobilizes transaction and behavioral data to power your ability to reach and engage with the right shopper audiences.

Engage, Inspire, Motivate. Here’s How We’ve Done It.

Bose Promotion

We helped bring a new, intricate product to market

With a new product hitting shelves at a key electronics retailer, Bose needed help educating consumers about the benefits of their noise-masking Sleepbuds™. Through the messagingnexperience, Bose was able to identify consumers’ sleep challenges and provide relevant content to support their needs.

Snickers Messaging

We utilized messaging to connect real-time events to in-store purchase

Monday Night Football just got more satisfying! The Snickers’ Hunger Handoff promotion drove awareness and product trial through real-time event messaging based on live football plays.

Anheuser-Busch Promotion

We provided bargoers with a safe ride home

Beer is awesome, but beer + a Lyft home is even awesomer. Anheuser-Busch promoted responsible drinking by reaching over 18 million consumers, encouraging them to message with portfolio brands directly to receive a Lyft ride credit to get home safely.

Pampers Promotion

We helped parents save money on the essentials

Pampers® wanted to incentivize diaper shoppers to purchase and sample their Swaddlers™ diapers by offering a seamless $10 rebate on any Pampers purchase over $48. Talk about lightening their load!

GET IN TOUCH

Are you ready to implement AI-enabled chatbots within your website and/or social channels? We can help!

 

See All Case Studies

Ready to start building your own campaign? Click here to contact us!


1. Inmar Intelligence internal data

2. Inmar Intelligence internal data; Campaign Monitor, “What is a Good Email Click-Through Rate for 2019,” March, 2019

What Can We Solve for You Today?

To learn more about these and other Inmar products and services, contact us. We're happy to help.

 

Inquire

 

Call (866) 440-6917 or email solutions@inmar.com