Reduce risk and limit exposure with our world-class market action/recall and product withdrawal services. From readiness assessment and procedure development to regulatory guidance and reporting, we help minimize the possible impacts of market actions — on customers and your bottom line.

Process Optimization
- Readiness assessment & gap analysis
- Procedural development
- Mock exercise process testing

Notification & Response
- List management
- Consignee notification
- Response management
- Return authorization
- Customer service / call center
- Effectiveness checks

Product Retrieval
- On-site pickup
- Returns facilities
- Retailer reimbursement
- Compliant documentation

Disposition
- Waste characterization
- Witnessed destruction
- Quarantined storage
- Asset recovery

Performance Analytics
- Regulatory compliance reporting
- Post-event analysis and key-learnings review
- Cross-functional improvements execution
