Add Inmar’s application to new or existing in-store devices
The Inmar platform powers the creation, roll out, and management of a PUDO network. Using the various tools within the platform, carriers can easily add new third-party locations, improve the customer experience, and increase parcel volume going through the network.
Store application
Store marketing tools
Location finder
Branded consumer communications
Management information for retailers
Management portal
Store application
BENEFITS
CARRIER
- Easily scale to thousands of locations
- Low management for carrier head office
- Maximize your existing locations with improved customer experience
Merchant
- Address consumer demand, driving up conversion rates
- Offer flexibility of location types – post office, third-party locations, and locker
End Consumer
- More convenience & control over deliveries & returns
- Self-service options, saving time for the consumer
- Consistently great experience at every location
Host Partners
- Super simple to sign up and onboard new hosts
- Minimize impact on host staff handling parcels
Customer Journey
1
Customer selects collection at check-out and preferred pickup location
2
Host location receives parcel and starts book-in process
3
Customer receives email confirming parcel is ready for collection
4
Customer walks in, scans QR code, and receives parcel
5
Customer receives collection confirmation email
1
Customer decides to return
2
They select which item(s) to return online and reason codes are captured
3
Customer selects return location
4
QR code received or option to print label
5
Customer walks in, scans QR code, and returns parcel
6
Customer receives confirmation email
Use Data to Make Decisions
1
PREDICTIVE NETWORK INTELLIGENCE
We synthesize disparate data into simple, intelligent solutions to proactively optimize customer delivery experiences.2
Automated Customer Engagement
We empower you to deliver consistent, timely order updates at every customer touchpoint.
