DRIVING REVENUE, VOLUME AND DIFFERENTIATION FOR PARCEL CARRIERS

PUDO (PICK UP / DROP OFF) NETWORKS

From strategy-shaping to roll out and management, we bring expertise and proven technology from running worldwide PUDO networks — helping carriers build and improve their out-of-home delivery networks. Carriers can easily add new third-party locations, improve the customer experience and increase parcel volume.

PUDO BENEFITS

Carrier

  • Easily scale to thousands of locations
  • Optimize customer experiences with predictive analytics
  • Deliver timely automated updates at every customer touchpoint

Merchant

  • Address consumer demand, driving up conversion rates
  • Offer flexibility of location 
types – post office, third-party locations, and locker

End Consumer

  • More convenience & control over deliveries & returns
  • Self-service options, saving time for the consumer
  • Consistently great experience at every location

Host Partners

  • Super simple to sign up and onboard new hosts
  • Minimize impact on host staff handling parcels

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CARRIER RETURNS SOLUTIONS

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We provide a leading digital returns platform that solves important challenges for carriers, retailers, and consumers. Our portal lets consumers book returns from a retailer's website, app, or chat service, with the optimal return time and method determined by our intelligent rules engine.

CARRIER PICK UP SOLUTIONS

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We help carriers overcome the barrier of integrating out-of-home delivery options into retailers’ POS. Our out-of-the-box plug-ins, APIs and related tools ensure a frictionless experience for both retailers and consumers from purchase to pick up.

EASY-TO-USE MANAGEMENT PORTAL


Our management portal offers pre-built integrations that merchants can easily use. They can onboard through existing e-commerce plug-ins, use a simple line of code (code snippet solution), or an API for enterprise-level retailers with existing location-finder capabilities. The portal provides a seamless checkout integration, branded communications, and data-driven insights

CARRIER RETURNS AND PICK UP BENEFITS

Carrier

CARRIER

  • Solution that scales from smallest to largest merchant
  • Fully self-service for the carrier and the merchant
  • One platform to see all of your merchant performance in one place

Merchant

Merchant

  • Improved NPS with seamless, co-branded journey
  • Suite of revenue recovery options, turning cost of sales into revenue driver
  • Easy to integrate via e-commerce platform, snippet, or API

End Consumer

End Consumer

  • Slick, paperless journey allowing consumer to book their return
  • Simple tracking page and tracking updates
  • Additional convenience with digital exchanges & returns pick-up

 

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