MedEx Trace™ manages order preparation and courier delivery tracking, and ensures chain-of-custody delivery.

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MedEx Trace lets you electronically verify the preparation of medications, by merely scanning the order and then the NDC on the medication. This ensures the correct medication is assigned to the order.

MedEx benefits include reducing missing doses and measuring pharmacy productivity.

MedEx Benefits

  • Checks technician preparation and provides electronic pharmacist verification.
  • Reduces missing doses.
  • Visibility and tracking of medication location through final delivery.
  • Measures pharmacy productivity.

Order Preparation and NDC Checking Workflow

Step one of MedEx trace workflow is an order label prints.


Order Label Prints

Technician Fills Order with NDC Check


Technician Fills Order with NDC Check

Pharmacist Verifies Order


Pharmacist Verifies Order

Handheld scanners make the process convenient.

Once verified, MedEx Trace keeps track of every medication as it moves through the process of delivery — until it has reached its final destination. This could be the handoff to a nurse or a secure storage area in the medication room.

MedEx Trace Scanners Courier Takes Custody of Deliveries


Courier Takes Custody of Deliveries

Courier Scans Nurse’s Badge


Courier Scans Nurse’s Badge

Medications Delivered


Medications Delivered

MedEx Trace Alternate: Courier Scans Med Into Storage Location


Alternate: Courier Scans Med Into Storage Location

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Chain-of-custody is tracked at every step, eliminating lost deliveries.

All this activity is recorded and kept track of in a database which can be accessed by pharmacy or nursing. For nursing, they can access this information directly from within their EMR using a single click. This helps prevent lost or delayed medications and unnecessary disruptions.

MedEx® Solutions

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Medication preparations & courier chain of custody   

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Tray & kit replenishment & tracking

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Secure pneumatic tube delivery & tracking

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Not available in Canada.