Maximize credit and minimize effort with a more efficient, streamlined and compliant returns program.


field offices with full-time employees, setting the gold standard for on-site service
of all Rx returns nationwide flow through our processing facility
of all US hospitals' Rx returns are processed in our facility

With more than 25 years helping clients — servicing over 50,000 pharmacies and 84% of US hospitals, and processing over 95% of the industry's wholesale returns — Inmar is proud to be the leader in pharmaceutical returns.

Our flexible on-site or off-site solutions deliver industry-leading accuracy, automation, policy management, reconciliation, documentation and benchmarking.

Which makes it easier for you to:
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Increase efficiency and value retention

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Minimize the environmental impact of returns

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Drive profitability

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Maintain compliance

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Manage risk

we handle physical processing, financial transactions and the disposition of:

Fulls, Partials, Controlled Substances, Recall, Indates, More...

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hospital pharmaceutical returns increase efficiency and accuracy

Automated to Increase Efficiency and accuracy

Thanks to the industry's highest overall accuracy — 99.9% — we increase speed to revenue. How?

  • Our automated 2D barcode receiving system saves on shipping and labor by including controlled and non-controlled products in the same box at the pharmacy.
  • Our One Touch Advantage solution with manufacturers reduces the risk of diversion/loss — and drives faster/maximum credit.
  • We continually update our database of manufacturer return policies ensuring we access and utilize the industry's most accurate information. 
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Superior Reporting

Even after the return, Inmar's solutions keep working for you. In fact, our web-based software provides superior reporting to improve processes and document compliance. You'll receive detailed and easy-to-use business reviews offering insights into your processes.

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One Touch Advantage Benefit to Hospitals

  • Reduces discrepancies and risk of diversion/loss.
  • Drives faster credit, improving payment cycle time by an average of two weeks. 
  • Reduces carbon footprint.
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Flexible Models to Meet Your Needs

  • On-site service performed by our experienced employees.
  • Off-site service is also available, with flexible on-site service for some locations if needed.
  • Our fees can be taken from the actual credits received. Those credits can also be used to purchase other Inmar products and services.
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Compliant, even when Regulations Change

  • Inmar ensures compliant disposition of DEA-, EPA-, and USDA-regulated products. We also provide the required waste characterization, recall management and counterfeit detection.
  • We maintain over 50 licenses related to Rx returns, and participate in regulatory agency inspections — including those administered by DEA and state health departments.
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No Local IT Implementation Required

Our web-based software provides superior reporting — to improve processes and reduce returns — without requiring local IT implementation at your locations.

hospital pharmaceutical returns provide value through service

Value through Service

  • Proactive service strategy
  • Consultative account management via a dedicated client team provides ongoing support and business analysis
  • Benchmarking vs. the industry
  • Industry updates (regulatory and compliance updates)