Easier for your customers, smarter for your business

Built on industry-leading returns technology, analytics and processing

Handling the high volume of product returns from online sales doesn’t have to be a profit-draining threat to your business. Whether you’re a startup etailer, an established retailer or a manufacturer building an ecommerce presence, the pitfalls of online returns will impact your business. Online shoppers’ bracketing, webrooming, showrooming and fraud will escalate return rates and have a direct impact on net sales.

For Your Shoppers

  • Easy, flexible customer experience on your website or online shop
  • Improve refund speed with quicker shipping to closer processing locations
  • Easy customer experience feeds satisfaction and loyalty

For Your Business

  • Reduce costs and optimize back-end processing
  • Easy integration with your site
  • Data capture, visibility and analytics for actionable insight
  • Return-to-stock functionality tuned for productivity

Speed to credit is one of the top satisfiers among online shoppers who return purchases.

Inmar’s nationwide facility network makes the difference.

Inmar is the proven leader in returns management

Many of the largest retailers rely on Inmar for the best guidance available from our returns management specialists.

Our E-returns solution provides cost-effective shipping and streamlined processing designed to reduce your costs and speed things up.

  • Improve recovery and reduce costs
    Automated decision support enables consistent execution to drive returned product to its optimal disposition
  • Streamline processing to save money
    Quickly sort, classify and optimize dispositions for return to stock, liquidation, donation or destruction
  • Gain visibility into process, status and performance
    Top-shelf analytics enable inventory tracking, store and product performance reporting, and handling and process assessment
  • Improve vendor reimbursement and streamline return authorization
    Online vendor returns management portal automates RAs and invoicing, shortens reimbursement times requires less time and labor on process

Online Shoppers Say What’s Important:

0 %

Easy to print return labels

0 %

Timely refunds

Source: 2016 UPS Pulse of the Online Shopper

Inmar Facility Network Saves You Time and Money

By utilizing Inmar’s facilities, online retailers decrease transportation time and cost.  Fewer touches translates to lower road miles and a smaller carbon footprint for a more responsible, sustainable solution.

For Your Shoppers

  • Easy, flexible customer experience on your website or online shop
  • Improve refund speed with quicker shipping to closer processing locations
  • Easy customer experience feeds satisfaction and loyalty

For Your Business

  • Reduce costs and optimize back-end processing
  • Easy integration with your site
  • Data capture, visibility and analytics for actionable insight
  • Return-to-stock functionality tuned for productivity

Ready to get started?

Ready to learn more about Ecommerce Returns Management or another Inmar product or service? Contact us using one of the methods below and we’ll be happy to help.

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