Conversational commerce is the intersection of messaging experiences, Artificial Intelligence, and shopping.
It allows brands to engage customers in existing and preferred communication channels, as opposed to requiring them to download another app.
61% of consumers
Are interested in subscribing to brand messaging to receive incentives or discounts.
Better than email
Messages are 1.5x more likely to be opened and consumers are 6.7x more likely to respond than through traditional email marketing.
47% of shoppers
Are open to purchasing products through a chatbot experience.
