Conversational Commerce Brand Loyalty

 

Build Brand Loyalty one message at a time

Inmar’s Conversational Commerce platform, Gratafy, is the industry-leading transactional chatbot platform. Using Artificial Intelligence to power one-to-one conversations for brands on Facebook Messenger, Twitter, SMS and more, Conversational Commerce campaigns deliver quantifiable performance and an engaging customer experience. 

 

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PURCHASE VALIDATION

Our platform offers universal purchase validation from any retailer, making it easy for shoppers to submit purchases from their favorite store. 

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SEAMLESS INCENTIVES

Offers consumers the rewards they want with with incentives like cash back through Venmo, PayPal or retail gift cards.

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RETAILER-AGNOSTIC

Provides shoppers with a simple to use, points-based, loyalty program that can be used at any retailer. 

What is Conversational Commerce?

Conversational commerce is the intersection of messaging experiences, Artificial Intelligence, and shopping. 

 

It allows brands to engage customers in existing and preferred communication channels, as opposed to requiring them to download another app.

61% of consumers

 Are interested in subscribing to brand messaging to receive incentives or discounts.

 

Better than email

Messages are 1.5x more likely to be opened and consumers are 6.7x more likely to respond than through traditional email marketing.

 

47% of shoppers

Are open to purchasing products through a chatbot experience.

 

OUR PLATFORM

We see every consumer action from ad exposure to purchase, and optimize for benchmark-breaking performance at every step. 

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OPTIMIZED TARGETED MEDIA

Integrate digital paid media or capture consumers in-store via in-aisle displays

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CONSUMER ENGAGEMENT

Chat 1:1 with consumers at scale through messaging platforms

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OMNICHANNEL CONVERSATIONS

Reach consumers across multiple channels like Twitter, SMS, and Messenger

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OFFER FULFILLMENT

Facilitate digital offer activation and redemption on or off-premise

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CRM / REMARKETING

Re-engage consumers with follow up promotional offers or request product feedback

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Learn how we're helping brands create loyal customers

 

Get in touch with a solutions expert

 

Call (866) 440-6917 or email: solutions@inmar.com