In 1980, John Whitaker, son of an RJ Reynolds Tobacco Company executive, founded Inmar and started the first company called Carolina Coupon Clearing, a business for clearing coupons for retailers. At the time, the advanced technology of the coupon industry involved weighing coupons by the pound. John and his team of former IBM associates had a novel ideal. They decided to apply technology to the practice of coupon settlement.

That was really the start of a philosophy at Inmar that continues today – applying technology to live at the heart of complex transactions, where ultimately billions of dollars are exchanged every year. Our start in coupon processing remains an important part of who we are. But, it’s been an amazing journey over these past three decades.

Today Inmar has taken that philosophy of applying technology to complex transactions and operates intelligent commerce networks that improve the quality, efficiency and collaboration among retailers, manufacturers and other trading partners.

Inmar Timeline

2016

Inmar acquires Collective Bias, the leader in shopper-focused influencer marketing. Collective Bias generates two billion annual impressions for brands and retailers through their innovative Shopper Social Media™ platform. This platform harnesses the power of consumer recommendation and endorsement across thousands of websites and millions of social media connections.

With Collective Bias’ ability to scale and harness the voice of the shopper, and Inmar’s connection to hundreds of millions of point-of-purchase transactions, marketers will be able to see data-driven connections between the power of consumer recommendation and in-store sales.

Collective Bias

Inmar acquires shopper analytics and consumer packaged goods consulting firm Willard Bishop. Willard Bishop uses its manufacturer expertise and unprecedented retailer knowledge to create performance-based strategies that work for the supply side, as well as for the demand side. Willard Bishop also integrates shopper-based analytics and cost modeling to identify, and quantify, hidden opportunities.

The company further augments its solution matrix (manufacturer, retailer, and consumer) by providing custom-developed applications, models and tools that improve client performance – from concept to consumer.

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2015

Inmar acquires Scanner Applications, a premier provider of scanner-based promotion services, working with consumer packaged goods manufacturers and retailers to execute efficient and effective trade promotions.

ScannerApplications

2014

Inmar acquires Clarus Agency, which designs and develops cutting-edge custom mobile experiences for web, iOS and Android platforms – specializing in developing apps with exceptional consumer-level design.

Clarus Agency

Inmar acquires EXP Pharmaceutical Services Corp., a leading provider of pharmaceutical product returns processing, professional waste disposal and customized reporting services for hospital, government, independent retail, chain-store, clinic, long-term care, veterinarian and dozens of other pharmacy segments including wholesalers and manufacturers.

EXP

Inmar acquires Hopster, a leading provider of digital coupons and engagement solutions distributed via Hopster.com, network partners and branded mobile, social and paid media. Through its powerful marketing and technology platform, brands drive measurable engagement and execute 1:1 marketing with offers based on individual shopper behavior.

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Inmar acquires Millennium Process Coupon, one of Canada’s largest coupon and rebate processors.

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Inmar joins Boston-based Abry Partners from New Mountain Capital, where it achieved significant growth as part of the New Mountain portfolio. Abry Partners is known for building healthcare, media, communications and information services companies.

ABRY

Inmar relocates its headquarters to Wake Forest Innovation Quarter, a corporate campus filled with companies, technologists and scientists who are driving advancements in diverse industries. Inmar’s LEED platinum-certified building, a renovated tobacco warehouse, was designed specifically to accommodate technology-centered product and service offerings and highly skilled technologists, data scientists and retail experts.

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2012

Inmar acquires two-time National Science Foundation award winner vueLogic, a leader in cross-channel segmentation and predictive analytics and maker of a cloud-based, privacy compliant CRM analytics solution.

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2011

Inmar acquires M-Dot Network, grand-prize winner of the 2010 Amazon AWS Start-Up Challenge. The proprietary technology was integrated into Inmar’s digital solutions to leverage existing in-store infrastructure to securely redeem paperless coupons at checkout, in real time.

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2010

Inmar celebrates its 30th year of providing innovative solutions to its clients.

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2009

Inmar announces branding initiative bringing all of its companies under the Inmar name.

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2008

Inmar coupon companies offer solution to provide financial settlement for digital coupons.

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2007

Inmar partners with New Mountain Capital, a private and public equity management firm.

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2005

Carolina Logistics Services acquires the Consumer Products Division of the former Universal Solutions International, Inc. (USI), a leading provider of reverse logistics and supply chain analysis services to manufacturers and distributors.

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Carolina Logistics Services acquires USF Processors, a provider of reverse logistics solutions to healthcare and consumer goods retailers, wholesalers and manufacturers.

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Inmar acquires VSI Targeting, which focuses on assisting marketers to optimize coupon promotion offers, particularly Free-standing Sunday Inserts (FSIs).

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2003

Carolina Logistics Services acquires Med-Turn, a provider of pharmaceutical reverse distribution management services.

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Carolina Manufacturer’s Services began to market itself as CMS.

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2000

Inmar Technology Solutions acquires Vista Research, a provider of remote systems management services.

Carolina Coupon Clearing renamed Carolina Services.

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1999

Inmar Technology Solutions acquires Stratapult, a web design firm.

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1998

Inmar Technology Solutions begins providing technology consulting services to external clients.

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1997

Carolina Services introduces PRISM, a pharmacy receivables management service.

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1996

Carolina Reclamation Services acquires National Distribution Services and is renamed Carolina Logistics Services. The new company offers complete reverse logistics outsourcing solution that includes physical handling as well as tracking and accounting software.

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1985

Carolina Reclamation Services (CRS) begins offering software for the reverse logistics activities of retailers and distributors.

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1983

Carolina Manufacturer’s Services (CMS) formed to serve manufacturers as an agent and advocate in the coupon redemption process.

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1980

Carolina Coupon Clearing (CCC) formed to manage coupon clearing for retailers and distributors.

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