Returns Management Overview

While the ultimate goal is to prevent returns, the reality is that returns will continue to exist.  The physical handling and behavioral factors related to inventory management buying and selling practices drive returns, resulting in a complex product returns management challenge.  Minimizing the cost associated with returns management requires an end-to-end solution from return authorization to final disposition.

Inmar's returns management solution set combines excellent operational execution with information intelligence tools.

• Physical Return Handling - Facility management, processing of physical returns including outdated, damages, withdrawals and discontinued product, product retrieval, reverse-to-forward fulfillment, facility auditing, repacking, and kitting
• Risk Management Disposition - Regulatory Compliant Disposition for DEA-, EPA-, and USDA-regulated products, Waste Characterization, Recall Management including notification, product retrieval and payment, and Counterfeit Detection
• Reverse Logistics Information Intelligence Tools - Web-based tools for Event Management, Customer Intelligence, Inventory Management, Sales Integration
• Financial Transaction Management - Debit and credit solutions, policy consulting, claims processing and check writing, financial reconciliation and invoicing

If you would like more information about our returns management solutions, please contact us.