Manufacturer Solutions

"Inmar Pharmaceutical Services demonstrates an ongoing commitment to enhancing the processes and services that support our Returns Management efforts.  We appreciate this focus on excellence and continuous improvement."


Steve Seid
National Accounts
Trade Relations
Purdue

The goal that most manufacturers have today is to maintain or reduce not only the returns, but the costs associated with the returns management program. Minimizing the cost associated with managing returns requires an end-to-end solution (from return authorization to final disposition) that integrates the components of operations, customer service and information.

The Inmar Pharmaceutical Reverse Logistics Solution encompasses all of the elements associated with managing returns: physical processing, financial transaction management, risk management and information intelligence. The result is a full-range of services designed to address the unique features of returns management and increasing regulatory requirements.

  • Returns Management - Return Authorization (RA) Process, Controlled Substance Processing- CII-V and List 1, Recall Handling, Virtual Processing
  • Financial Recovery - Electronic Invoices (debit memos), Return Policy Interpretation, Reconciliation, Reason Code Assignment, Check Writing Services
  • Risk Prevention - Hazardous Waste Disposal, Regulatory Compliant Facilities, Witnessed Incineration, Product Authenticity Analysis, Recall Storage & Regulatory Reporting
  • Information Intelligence - Data Mining Capabilities, Custom and Ad Hoc Queries

If you would like more information about our manufacturer pharmaceutical returns solutions, please contact us.