IT Could Give Unsaleable Product Returns an Efficiency Boost

If people are critical of inefficiencies in the physical distribution of pharmaceuticals today, they can be even more critical of the reverse distribution process. A small—but very avoidable— fraction of products are returned by retailers and institutional pharmacies due to overstock and out-of-date products. But the products can pass through two and even three hands before it gets back to the manufacturer, and at each point, must be examined, inventoried and recorded. Meanwhile, both the credits for the retur , and the chargebacks or rebates that were granted for the original distribution, chase after the physical products through the returns network.  Read More.

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