Customer Care Options
Not only is Inmar committed to delivering the highest levels of service to you, but that level of dedication also extends to your customers. As such, we offer various customer care options that allow you to better service your customers:
- Toll-free Number. Inmar offers a toll-free consumer care line staffed by live operators to support consumer inquiries. That number can be published on rebate forms, your web site, or anywhere you deem appropriate.
- Online Status Tool. Consumers can check the status of their rebate submission online. That website can be imbedded within your web site or you can leverage our public site, http://www.cmspromocheck.com/.
- Email Notifications. We offer e-mail notifications to enable a pre-registration process or to alert consumers regarding the status of their submissions. E-mail customer care is also available through the rebate inquiry status.
Inmar works within your guidelines to manage all consumer inquiries. If any consumer contacts us, we will work closely with you to ensure consumer satisfaction and a quick resolution.
If you would like more information about Inmar's promotion services solutions, please contact us.