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Training and Documentation Coordinator (IRL)
July 23, 2010
This position is located in Ft. Worth, TX.
POSITION SUMMARY
Develop and administer a Training and Documentation program for the reverse logistics operations team. Create written and computer based training materials and Standard Operating Procedures (SOP's) for the current business, new client implementations, and new systems implementations.
JOB RESPONSIBILITIES
- Partner with other departments within the Company to meet client and Company objectives.
- Develop and administer written and computer based training materials and standard operating procedures to support Reverse Logistics Operations.
- Develop and maintain a centralized repository of training materials and standard operating procedures.
- Ensure processes are established and followed to maintain current training materials and standard operating procedures.
- Monitor training programs for effectiveness.
- Provide support to trainers and end users.
- Perform other related duties as assigned.
- Support a safe work environment by following safety rules and regulations and reporting all safety hazards.
QUALIFICATIONS
- High School diploma or its equivalent with three (3) or more years experience preferably with the responsibility for training and/or technical writing; or any equivalent combination of experience and training that provides the required knowledge, skills, and abilities needed to complete the responsibilities of this position.
- Computer literacy with intermediate MS Office skills specifically in Word and Excel
- Ability to work independently as well as in a team environment
- Professional verbal and written communication and presentation skills
- Fluent in written and spoken English language
- Ability to work under time pressure and meet objectives in a fast paced environment
- Ability to work with hazardous waste
- Ability to travel overnight 20% of the year
- The physical demands described here are representative of those that must be met by an associate to successfully perform the major job responsibilities (essential functions) of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major job responsibilities.
- While performing the duties of this job, the associate is:
- Regularly required to use hands to finger, handle or feel objects, tools or controls, and reach with hands or arms.
- Regularly required to talk or hear and read instructions on a computer monitor and/or printed on paper.
- Frequently required to sit, stand, kneel or stoop, and lift and/or move up to 25 pounds.
- Regularly required to view items at an extremely close range and must be able to adjust and readjust focus.
Occasionally: Job requires this activity up to 33% of the time
Frequently: Job requires this activity between 33% - 66% of the time
Regularly: Job requires this activity more than 66% of the time