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Media Promotions Planner (IPS)
January 8, 2010
MAJOR JOB RESPONSIBILITIES
- Strategically develop, implement and maintain digital and traditional media promotional plans for multiple consumer product goods and other brands from start to finish.
- Conduct research and keep up-to-date on all emerging technologies and trends in digital promotions media. Be able to convey knowledge to internal associates and Clients.
- Develop solid client and vendor relationships. Consult and understand Client objectives and goals, and be able to recommend solutions.
- Monitor Client's programs and be able to discuss successes and potential failures.
- Recommend new strategies to meet Clients objectives and goals. Be able to give an expert interpretation of data contained in Company reports and processes, provides improvement recommendations to clients.
- Work closely with Clients to troubleshoot and problem solve with effective promotional media campaigns and/or other promotional services.
- Perform marketing analysis and make recommendations.
- Receive and respond to Client's daily requests and inquiries.
- Initiate both standard and customized letters to Clients, retailers, or others regarding Client related issues.
- Work with other departments to resolve Client issues. Initiate follow-up on requests to internal departments to correct or adjust current programs, data, reports, etc. which are controlled by and originate from their respective areas.
- Initiate communication with account teams regarding issues related to assigned Clients.
- Develop and execute account plans with the objective of maintaining total Client satisfaction.
- Responsible for oral and written communication on Client-related issues to resolve issues, develop procedures and establish guidelines. Draft detailed external correspondence to Clients, retailer, or others regarding Client-related issues, analyses, and follow-up. Initiate telephone calls and conference calls to clients to clearly communicate information.
- Work closely with manager and other team members, perform special projects as required to maintain assigned accounts (for example, client set-up, data collection projects, research projects). Work actively to become an expert on company systems and services, team functions, industry trends, system use and client operations issues.
- May assist with on the job training of new associates.
- Work independently to gain skill sets and knowledge needed.
- Keep abreast of industry, competition and marketing/promotional trends.
- Collaborate to develop appropriate client strategies.
- Negotiate legal contracts with vendors and clients.
- Strong ability to buy/negotiate all media with special emphasis on digital venues and promotional campaigns.
- Consult with Client representatives by telephone regarding pricing terms and Company Services.
- Work with account teams to help promote promotional services and selling strategies.
- Educate new clients and client contacts on couponing, Company reports and basic knowledge of the Company.
- Determine appropriate reports to be used for ad hoc Client requests.
- Develop Client presentations including performing effective sales presentations:
- Structure presentations to meet the prospect's objectives.
- Ensure Inmar's and prospects' objectives are met.
- Answer questions and address issues the prospect may have about Inmar or promotional vehicles.
- Provide timely follow-up on action items developed during the presentation.
- Understand and articulate the mechanics of promotional effectiveness and the optimization process.
- Assist in the development and implementation of annual marketing plans as requested.
- Meet Client budget objectives.
- Meet all assigned deadlines.
QUALIFICATIONS
- Strong negotiating skills and have ability to close media deals.
- Hands on experience with interactive media, online, digital and mobile with the ability to optimize placement / build affiliation programs. Proven background in planning and buying digital campaigns and proving the accountability and return of online media.
- Knowledge of ad networks and FSI purchasing is a plus.
- Strong communication skills to work with internal and external contacts.
- Accuracy, organizational ability and detail oriented approach.
- Ability to think creatively.
- Possess strong computer skills (i.e., Microsoft Excel, PowerPoint, Word and Outlook).
- Strategic thinker including evaluation of digital trends and ability to be up-to-date with all emerging technologies.
- Ability to develop, maintain client and media owner relationships, and a good aptitude for nurturing the development of a brand, marketing, and executive management relationships.
- Proven online specialist who understands the principles of offline channels and how they can complement each other.
- Understands sales promotions as a marketing tool, from a CPG/Brand-centered perspective, particularly coupon promotions.
- Well versed in a variety of coupon vehicles / methods, particularly newer methods (digital, social media, etc.):
- Ability to work effectively with digital graphics and understand artwork requirements.
- Understands strategic and tactical uses of coupons.
- Understands advantages and limitations of promotion vehicles to ensure effective match of brand needs with the appropriate vehicle(s).
- Understands how to analyze and segment the US Market place for promotion design and planning with regard to key retailers; obtaining/applying shopper market profiles; and media coverage options.
- Ability to manage media buying process from pre-sales through actual execution/placement to follow up.
- Thrives in fast-pace and deadline sensitive work environment.
- Understands and can successfully operate under complex agreements; changing contacts and roles; and detailed administrative tasks.
- Ability to be motivated to take a proactive stance to grow and enable an evolving marketplace using a flexible and creative approach to matching buyers (brands) to a network of sellers (publishers).
- Willingness and ability to effectively network and promote promotional media buying services internally (cross selling) and externally (prospective vendors and clients).
- Ability to educate and foster adoption of new media and existing and evolving service options.
- Ability to project enthusiasm and excitement; be highly inquisitive and investigative in new media methods such as digital promotions.
REQUIREMENTS
Ability to:
- Travel independently (10 to 15%).
- Work flexible hours and some overtime (including after hours accessibility when necessary).
- Be organized, detail-oriented and a multi-tasker.
- Communicate effectively (written and verbal communication skills).
- 'Think on your feet', assimilate and synthesize information and adjust communication and approaches accordingly.
- Continue learning about the evolving media landscape, including new players and functionality.
- Be assertive and pleasantly persistent.
- Be highly motivated to grow the market place and business.
- Partner with all players in the process and maintain neutrality position.
EDUCATION
Two or more years of experience in a client-facing role in promotions or marketing services, advertising, media buying, or sales with an agency, consumer packaged goods manufacturer, retailer or media company / publisher AND a Bachelor's degree from a four-year college or university in business or marketing; or an equivalent combination of training and experience.
