Business Development Manager (IPS)
January 8, 2010
MAJOR JOB RESPONSIBILITIES
- Increase Promotion Services revenue through the sales of new accounts.
- Sell to agencies and publishers of digital promotions.
- Develop and maintain client relationships with organizations of all sizes.
- Locate key individuals within the prospect organization.
- Determine individuals' buying influence – decision maker, user, etc.
- Learn about prospect's operations and technical infrastructure to help craft a recommendation.
- Ensure potential business meets profitability criteria.
- Lead, manage, and participate in cross team projects.
- Prepare and perform effective sales presentations:
- Structure presentations to meet the prospect's objectives.
- Analyze prospect's operations and perform financial analysis for appropriate situations.
- Ensure Inmar's and prospects' objectives are met.
- Answer questions and address issues the prospect may have about Inmar.
- Provide timely follow-up on action items developed during the presentation.
- Negotiate contracts as recommended by management:
- Make recommendations for the proposal by applying knowledge of the prospect and the competition.
- Prepare proposal (including pricing) with the help of the management team.
- Deliver proposal to prospect and answer questions during the proposal phase.
- Keep apprised of proposal status.
- Seek guidance of management when needed to establish next steps.
- Close the sale.
- Lead effort to renew contracts.
- Ensure a smooth delivery and integration of the solution:
- Understand the client's time requirements for all aspects of the solutions.
- Brief the team on the client (organization, technical infrastructure, etc.).
- Lead initial program set-up conference calls(s) to ensure smooth integration plan.
- Maintain business relationship with existing clients as assigned:
- Contact client periodically to determine how relationship is working. When issues arise, work with the team and other key associates to address and solve any issues.
- Keep abreast of changes in client organization structure, particularly with executives that are key buying influences.
- Lead effort to sell additional Inmar services to existing client.
- Other:
- Assist in forecasting new business revenue.
- Serve as internal expert to co-workers on Promotion Services' products, services and competitor's services.
- Provide assistance to Marketing departments.
- Manage assigned travel budget.
- Complete administrative duties in a timely manner; reports, etc.
- Focus on continuous self-development.
- Occasionally perform other duties as assigned.
QUALIFICATIONS
- Strong entrepreneurial background
- Conversant on industry trends
- Solution selling approach
Ability to:
- work with minimal management instruction.
- understand the features and functions of company products.
- develop company's business relationship with assigned accounts.
- make persuasive presentation to Clients and management groups.
- thoroughly explain company products and services to Clients.
- analyze business operations and make appropriate recommendations.
- effectively negotiate pricing and contractual obligations.
- meet program objectives.
- represent ideas clearly and concisely.
- facilitate communications and problem solve.
- deal effectively with individuals at all business levels and a variety of situations requiring tact, judgment, and composure.
- project conservative, resource image.
- coordinate the efforts of company personnel.
- establish and maintain good working relationship with other departmental personnel.
- compose complex, professional business correspondence, reports, and presentation materials.
- plan own work after objective is set by supervisor.
- prioritize and manage multiple tasks to ensure timely completion of all projects.
- use good judgment in recognizing the scope of authority.
- travel independently – as much as 25-50%.
Knowledge of:
- servicing business accounts.
- marketing and promotional concepts and practices.
- outside sales, finance and economics, and business management.
- interpersonal communication techniques.
- computer terminal and printer use.
- computer system functions and processes.
- intermediate spreadsheet, word processing and presentation software (preferred).
- business English and composition.
- modern office practices and procedures.
- proper business protocol.
EDUCATION, TRAINING, EXPERIENCE
- Over six years of related work experience in one or more (preferably a combination) of the following fields: outside sales, complex business account services; telecommunication industry or related technology;
- AND a Bachelor's degree (B.A.) from four-year college or university;
- OR an equivalent combination of training and experience.